FAQ’s

We are committed to providing you with the best shopping experience. Below are our shipping and return policies:

Shipping Policy:

• We offer multiple shipping options to ensure your order arrives in a timely manner. You can choose between Standard Shipping for more affordable delivery or Express Shipping for faster delivery.
• Orders are processed within 1-2 business days and will be shipped according to the method you select at checkout.
• Please note that shipping times may vary depending on your location, and additional charges may apply for international shipments.
• You will receive a tracking number to monitor the progress of your shipment.

Return Policy:

• We accept returns within 30 days of receiving your order. Items must be unused, in their original packaging, and in resellable condition.
• To initiate a return, please contact our customer service team for instructions.
• Refunds will be issued to the original payment method once the return is processed. Shipping costs are non-refundable, unless the return is due to an error on our part.
• Please allow 7-10 business days for processing your return after we receive the returned items.

For more details or questions regarding your order, please feel free to reach out to our support team.

Do You Ship Internationally?

Yes, we offer international shipping to many countries around the world! We want to make our products accessible to customers everywhere, so we have partnered with reliable shipping carriers to ensure safe and timely delivery.

• Shipping Fees: International shipping fees vary depending on the destination, size, and weight of your order. These fees will be calculated at checkout.
• Delivery Times: Delivery times for international orders may vary, but generally, it can take anywhere from 7 to 21 business days. Please note that customs processing may impact delivery times.
• Customs Duties and Taxes: Any applicable customs duties, taxes, or import fees are the responsibility of the customer and will be billed by the carrier upon arrival in your country.

For more details or specific inquiries about international shipping, feel free to contact our customer service team.

Yes, we do accept international credit cards. Our payment system is designed to process transactions securely from customers worldwide. You can use your international credit card, including Visa, MasterCard, American Express, and others, for your purchases.

• Currency Conversion: Please note that the currency conversion, if applicable, will be handled by your card issuer at the current exchange rate.
• Transaction Fees: Some international cards may be subject to additional fees imposed by your bank or credit card provider. These fees are outside of our control.

If you experience any issues with your payment, please feel free to contact our customer service team for assistance.

If you need assistance, we’re here to help! You can reach our customer support team through the following methods:

1. Email: You can contact us at [Your Email Address]. We aim to respond to all inquiries as quickly as possible.

2. Live Chat: For immediate assistance, you can use our Live Chat feature available on our website. Simply click the chat icon at the bottom of the page, and one of our team members will be happy to help you in real-time.